Solution 2 – Disable Hardware Acceleration In order to resolve the issue for good, you should check the steps below. Bear in mind that this is just a workaround and not a solution per se. So, just unplug the LAN cable or disconnect from Wi-Fi and try running Outlook again. But, either way, the first troubleshooting step is to disable the connection and start Outlook. Where this is a bug of some kind or some file corruption issue within the Outlook files, no one knows. That, consequently, leads to a stall and the application is unable to move past the Loading Profile screen. Namely, it seems that at the startup, Outlook was trying to connect to a certain online service but hasn’t succeeded. Some cautious users noticed this unusual Outlook behavior is somehow related to their network. Solution 1 – Disable connection temporarily Home › Outlook › Fix › Outlook stuck on loading profile screen
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